I had to clean my apt all over again!! All the dirt that these maids said couldn't be cleaned, were "stains," I cleaned myself after they left. All these ladies did was wipe some damp rags over things - ever hear of soap(?) and didn't even dust the most obvious pieces of furniture. Phooey!! Half a star because they did show up - albeit 40 mins early.
The two women who came were great! However, it seemed some of the information in my request hadn't been communicated to them--they didn't know, for example, that I had added a fridge cleaning. Once they confirmed they did it and did a great job, but communication on the back-end could have been better.